LG Pinnacle Program
LG
lg oled evo

LG INSIGHTS

Working Out or Winning Big? LG TVs Have It All

Craig Gunther

Craig Gunther
Senior Director, Regional Sales

Happy February, Custom Installers!
It’s hard to believe we are nearly two months into the New Year. The holiday buzz is winding down, the days are getting longer, and resolutions are in full swing.

It’s a fantastic month for customers who made fitness-related New Year’s resolutions, as we’re pleased to announce the launch of several new apps to enhance their workouts from home.

LG Fitness
LG Fitness

Introducing our first-ever health app, LG Fitness. This platform packs a variety of workout programs to meet every need, including HIIT, yoga, meditation, and more. The app also tracks your customers’ workouts so they can stay on top of their fitness journey.

Peloton-devotees will be thrilled to learn about the all-new Peloton App for webOS. One of the top-rated fitness platforms, Peloton offers interactive classes across many styles, from cycling to strength training. Plus, Peloton Playlist allows users to curate their workout music for a pumped-up and personal fitness experience.

For customers more interested in strategy than step counts, we’re also pleased to offer new gaming solutions available. With a compatible controller, gamers have the chance to experience Google’s Stadia, supported by webOS versions 5.0 and later. Customers can choose from hundreds of games available on Stadia’s free app and exclusive content if they upgrade to Stadia Pro. Rapid response times and next-level graphics will dazzle gamers and keep them enthralled, adventure after adventure.

But the good news doesn’t stop there! Soon, we’ll be announcing all-new OLED and QNED MiniLED TVs with dazzling color, brightness, and clarity. Stay tuned for our March newsletter for more information.

In closing, don’t forget the upcoming ProSource Conference, taking place March 6-9th in Las Vegas. We’re looking forward to connecting in person and we hope to see you there!

Until next time,
Craig Gunther
Senior Director, Regional Sales
craig.gunther@lge.com

LG C1 OLED

PRODUCT SPOTLIGHT

Bring the Cinema Home

LG innovation is continually breaking new ground, offering leading solutions that revolutionize your customers’ entertainment experiences. We’ve made a name for ourselves in the home theater category, sweeping the CES awards year after year. But these advancements aren’t limited to TVs. LG CineBeam projectors have carved out a corner of the market, answering the call for consumers who want a jaw-dropping viewing experience at cinematic sizes that only a projector can deliver.
This month, we were thrilled to launch two new projectors, each boasting unique benefits that will mesmerize and amaze your home-install customers. From screen size to flexibility and captivating audio, LG truly has a projector to meet any need and every space.

Maximize Your Home Theater Experience

The first of our new projectors, the LG CineBeam HU710P, is a long-throw projector that enables larger-than-life viewing up to an astonishing 300". Watching the hero bravely battle the enemy — and save the day — has never been this epic. Additionally, this projector offers Real 4K and 2,000 ANSI Lumens Brightness* so movies, shows, and games are crisp and vivid.

LG OLED R

Cinematic Immersion from Anywhere

Your customers can also choose the LG CineBeam HU715Q, an ultra-short-throw 4K projector that produces a large screen up to 120", even when projected at close range. In fact, they can get an 80" view at less than five inches from the wall! No matter what space your customers’ select for their home theater, this projector delivers incredible entertainment. Plus, brightness up to 2,500 ANSI Lumens* delivers clear views even in well-lit rooms, and Embedded 20W + 20W Stereo Speakers + 2.2 Ch included Quad Woofer produce rich, 40W sound for full-sensory immersion.

LG QNED MiniLED

More Reasons to Enjoy

Plus, both of these CineBeams feature 4/9/15 Point Warping for easy adjustments to any wall. And with webOS 6.0, popular streaming platforms* — from Netflix to YouTube and beyond — are built right in and conveniently accessible.

It’s easy to see why customers who love immersive, impressive entertainment would choose an LG CineBeam projector. As large sizes unite with flexibility, convenience, and gorgeous image-quality, they simply can’t go wrong.

PROMOTIONS & BUNDLES

Tell your customers about the latest offers available to them.
Geforce Promo

TV – NVIDIA GeForce Now Cloud Gaming Promo

February 1st, 2022 - March 20th, 2022

Enjoy 6-months of NVIDIA GeForce NOW Priority membership on us when you buy qualifying 2021 LG OLED or QNED TV.

* Terms and conditions apply.

TRAININGS & INCENTIVES

Learn more & sell with ease.

training modules

Coming Soon!

• 2022 Mechanical Drawings
• 2022 Spec Sheets
Go Now

TECH TALK & TIPS

Support for our CI Dealer and Distributor Partners


Need Help?

We are here to serve you! Please contact our technical support line at (833) 288-8397 from Monday through Friday, 9am-5pm EST, or email us at custominstall@lge.com

In the event you have an LG product service issue or CI technical issue, please use the following information to get the help you need. Please also distribute to your respective sales teams.

For LG product service-related issues (power, image, remote and general service issues):

  • Email LG Customer Service at: support@lgdealersupport.zendesk.com
  • Or call: 800-220-0215, Monday-Friday, 7am-7pm CST.
  • CI Dealers, when sending a service request by email, be sure to include the following:
    • Copy of client’s invoice attached to email. The following information must also be placed into the body of the email.
    • Clients Name / address with zip code / phone.
    • Person and phone to contact to arrange service call, client, or dealer.
    • TV model #
    • TV Serial #
    • Nature of the service issue with brief description / pictures if applicable.

For LG CI Integration Issues (control and connectivity issues):

lg oled evo

PINNACLE PROGRAM

Your go-to partner in making dream homes a reality.

The CI Pinnacle Program assists Custom Installers with the integration of our best-in-class products through exclusive support programs, resources, and benefits. We work with the most trusted names in home integration and automation.

Members enjoy exclusive pricing, online learning tools and materials, technical support, and more—all to increase profitability and make every job more seamless.

The Pinnacle Program offers two membership levels based on gross sales. Check out all the benefits available to you below.

Membership Benefits

...

Pinnacle
Pricing

...

V.I.R.
Program

...

Showroom Demo
Allowance

...

Price
Protection

...

LG CI Dealer
Referral Program Listing

...

Enhanced
Service Program

...

On-site
Training

...

Marketing Support
for Promotional Assets

...

CI Dealer Logo
for Store Entrance

Reach LG CI Online Portal
...

SPIFF

...

Technical Support

...

On-demand Training


Questions?

To learn more about the Pinnacle Program, contact us at the CI Support Line.

Email
custominstall@lge.com

Phone
(833) 288-8397

Hours of Operation
Mon – Fri, 9am – 5pm EST

Meet Your CI LG Team

Craig Gunther

Craig Gunther
Senior Director, Regional Sales

Craig heads up the LG HE regional business which includes regional retail, distribution, with a particular focus on CI.
craig.gunther@lge.com

Lisa Zierold

Larry Ma
Sr. Manager, CI Sales

Larry is the Team Leader of the newly formed LG CI Sales team, responsible for sales, operation, and market strategy.
larry.ma@lge.com

Brad Streets

Brad Streets
Account Manager, CI Distribution

Brad manages and supports several distributors that specialize in Custom Install and Integration.
brad.streets@lge.com

CI Specialists

When you purchase from us, you’re not just getting a box, you’re getting a solution. Our CI Specialists are here for you, offering technical support to dealers who are experiencing issues in the field with integrating our TV lineup within their projects. They are also product specialists who provide product and training support to our CI Dealer and Distributor partners. Reach out to the Account Manager per your location.

Tom Rupersburg

Tom Rupersburg
CI Account Manager, Eastern U.S.
tom.rupersburg@lge.com

Brian Butler

Brian Butler
CI Account Manager, Western U.S.
brian.butler@lge.com

Rusty Abney

Rusty Abney
CI Account Manager, Central U.S.
russell.abney@lge.com

Joe Colombo

Joe Colombo
Technical Manager, CI

Joe manages the CI portal on Reach LG and is also responsible for partnership development within the CI channel. He provides technical support to dealers who are experiencing issues in the field with integrating our TV lineup within their projects.
joe.colombo@lge.com